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Your Privacy, Handled With Care

At live123 slot, your personal data — from account registration details to transaction records via DANA, OVO, GoPay, and QRIS — is collected only for the purposes we…

Data collected only as neededDANA, OVO, GoPay & QRIS transaction records protectedRight to request data deletionNo third-party sale of your dataEncryption on all account fields

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What Data We Collect and Why

live123 slot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect the information you provide directly: your name, email address, phone number, and the payment method you choose — whether that is DANA, OVO, GoPay, or QRIS. We also collect device identifiers and session data automatically so we

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can keep your account secure and resolve any access issues quickly. Transaction records, including deposit timestamps and withdrawal confirmations, are retained for the period required under applicable regulations. Access to certain account features depends on local law, and we apply those restrictions at the account level,
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not through blanket data collection. We do not sell, lease, or trade your personal information to unaffiliated third parties for marketing purposes. Data shared with payment processors — such as DANA and OVO — is limited strictly to what those processors need to complete your transaction.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT CHANNELS

How to Reach Us About Your Data

If you have a question about this privacy policy, want to know exactly what data we hold on your account, or need to submit a deletion request, our privacy support team is reachable through three direct channels. We aim to acknowledge every privacy-related inquiry within 24 hours and resolve most requests within seven business days. Whether you are in Jakarta or Yogyakarta, responses arrive in the same timeframe regardless of your location in Indonesia.

Team online

Live Chat

Reach our privacy support team through the live chat widget available in your account dashboard, 07:00–23:00 WIB every day. Identify your request as a privacy inquiry so it routes to the correct team member immediately.

Email

Send your privacy request or data-access query to our dedicated support email address. Include your registered account email in the subject line so we can verify your identity and respond within one business day.

Account Settings

Log in, navigate to Account Settings, then select Privacy & Data. From there you can download a summary of stored information or submit a formal deletion request directly, without contacting support first.

DATA HANDLING PRACTICES

Six Ways We Protect Your Information

Data protection at live123 slot is handled through a layered set of controls, from the moment you submit a deposit via GoPay through to the long-term retention of your account history.

End-to-End Encryption

Every field you submit — login credentials, DANA account numbers, OVO tokens — travels over TLS 1.3 encrypted connections. Stored records are encrypted at rest using AES-256, so raw data is never exposed even internally without authorisation.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how account pages are used. You can decline non-essential cookies via the cookie banner that appears on your first visit, or update your preference anytime in Account Settings under Privacy & Data.

Data Retention Schedule

Account registration data is kept for the duration of your active account plus a mandatory post-closure period as required by applicable financial regulations. Transaction logs — including QRIS and GoPay records — follow the same retention window and are then securely purged.

Access Controls

Only authorised personnel with a verified business need can query stored account data. Every internal access event is logged with a timestamp and user ID. We conduct quarterly access-control audits to confirm that permissions remain appropriately scoped.

Third-Party Processor Limits

Payment processors such as OVO and DANA receive only the transaction identifiers they need to authorise and clear your deposit or withdrawal. We do not share browsing behaviour, game history, or account metadata with those processors under any circumstances.

Your Right to Correct or Delete

You may request a correction to any stored personal detail or ask us to delete your account data by submitting a form in Account Settings or emailing our support team. We confirm receipt within 24 hours and complete most requests within seven business days.

Common Questions About Your Privacy

The questions below cover the situations our account-holders ask about most frequently — from how long we keep payment records to what happens to your data if you close your account. If your question is not answered here, reach us via live chat (07:00–23:00 WIB) or through Account Settings under Privacy & Data.

We collect your name, email address, phone number, and the payment method you register — such as DANA, OVO, GoPay, or QRIS. We also log the device type and IP address used at login to help us detect unauthorised access attempts on your account.

We share only the minimum transaction data that DANA, OVO, GoPay, or QRIS need to process your deposit or withdrawal. We never share your full payment credentials, account balance, or game activity with any unaffiliated third party for commercial or marketing purposes.

Deposit and withdrawal records — including those processed via QRIS and GoPay — are retained for the duration required under applicable financial regulations. After that mandatory window closes, records are securely deleted according to our scheduled data purge cycle.

Yes. Log in, go to Account Settings, and select Privacy & Data to download a structured summary of your stored information. Alternatively, email our support team with your registered account address in the subject line and we will send the file within seven business days.

After account closure, we retain only the data required by applicable regulations — primarily transaction records. Once that retention period expires, all remaining personal information is securely purged from our systems. Eligibility for immediate deletion depends on local law.

When you first visit the site, a cookie preference banner lets you accept or decline non-essential cookies. You can also update this preference at any time by navigating to Account Settings and selecting Privacy & Data, then adjusting the cookie toggle.

Contact us immediately via live chat (07:00–23:00 WIB daily) or by emailing our support team with 'Privacy Concern' in the subject line. We escalate flagged reports to our data-protection team within two hours and provide a written response within 48 hours.

Your Privacy, Handled With Care

How to Reach Us About Your Data

Live Chat

Email

Account Settings

Six Ways We Protect Your Information

End-to-End Encryption

Cookie Controls

Data Retention Schedule

Access Controls

Third-Party Processor Limits

Your Right to Correct or Delete

Common Questions About Your Privacy

01 What personal data does live123 slot collect when I open an account?

02 Does live123 slot share my payment details with third parties?

03 How long do you keep my transaction records?

04 Can I request a copy of the data you hold about me?

05 What happens to my data when I close my account?

06 How do I opt out of non-essential cookies on live123 slot?

07 Who do I contact if I believe my data has been mishandled?

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